Dunning cadences, cash forecasting, and collections benchmarks for B2B controllers, AR managers, and CFOs running NetSuite, QuickBooks, or Xero.
A finance-team playbook for a dunning sequence that lowers DSO without burning relationships. Includes the 5 touches, escalation triggers, and templates that work in B2B.
PlaybooksA 90-day plan for controllers to cut DSO by 10 days without hiring. Week-by-week actions, the levers that move the number, and what to expect month by month.
BenchmarksThe real dollar cost of a spreadsheet-and-inbox AR process on a $50M B2B company. Working capital drag, hours lost, bad debt, and the compounding effect on cash forecast accuracy.
PlaybooksA 60-day playbook to unlock $500K of tied-up working capital in AR. The exact levers, in order, that free cash without adding pressure on the collections team or customers.
FrameworksA buyer's framework for choosing AR automation on NetSuite, QuickBooks, or Xero. Data model differences, sync depth, multi-entity support, and a scoring rubric for finance leaders.
FrameworksA four-quadrant framework for segmenting B2B customers by payment behavior, so dunning cadence and tone match each account's real history. Advanced tactics for AR leads.
StrategyThe specific mechanisms that make a cash forecast miss by 15 to 25%, and the fixes that bring it inside 5%. Promise-to-pay slippage, dispute noise, and aging assumptions.
MetricsThe 12 AR metrics that belong on a controller's monthly deck. DSO variants, CEI, promise-to-pay accuracy, aging cohorts, and how to compute each one correctly.
ComplianceHow to keep AR automation inside your SOC 2 boundary. Data handling, access controls, vendor due diligence, and the controls finance and security need to align on.
Business caseA CFO's business case for AR automation. How to model working capital freed, labor reclaimed, bad debt avoided, and forecast accuracy gained on a $30M B2B SaaS.